Crowne Plaza Toronto Airport is a modern, full-service hotel located just four kilometers from Toronto Pearson International Airport. The hotel featuresing a complimentary 24-hour airport shuttle for convenient transport. Its proximity to the Toronto Congress Centre and several local attractions enhances its appeal to both business and leisure travelers.
Location
Nestled in Etobicoke, the hotel is surrounded by shopping complexes and dining options. Accessible via major highways, the location allows for easy travel to downtown Toronto. The 24-hour airport shuttle ensures seamless transportation to and from Toronto Pearson International Airport.
Rooms
The guest rooms at Crowne Plaza Toronto Airport are newly renovated and spacious, offering a comfortable retreat. Each room includes a mini-fridge, microwave, and a private bathroom with walk-in glass showers or bathtubs. Modern amenities such as complimentary Wi-Fi and 55-inch flat-screen TVs are standard, along with comfortable pillow-top beds.
Eat & Drink
The Cannery Kitchen & Social serves a menu created by award-winning Master Chef Tony Fernandez, showcasing international and fusion cuisine. Guests can enjoy a fresh, cooked-to-order breakfast before starting their day. An adjoining bar and lounge offer a relaxing atmosphere for drinks and socializing after business meetings.
Leisure & Business
The hotel features a fully equipped 24-hour fitness center and a heated indoor pool for guests looking to maintain their wellness routines. With 12,000 square feet of flexible event space, including modern meeting rooms and a ballroom, it caters to various events, from business meetings to social gatherings.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Beautiful Room!
The room was spacious and beautifully decorated, providing a perfect retreat with a stunning view from the highest floor.view full review
Delicious Breakfast!
I loved the breakfast selection, especially the option to choose between a buffet or being served by a waiter—it made the experience feel special.view full review
Exceptional Assistance!
I received prompt help for an important print-out and appreciated the flexibility with a late check-out—it truly enhanced my stay.view full review
Ideal for Work!
The hotel is excellently equipped for business needs, allowing me to work seamlessly from both my room and the lobby.view full review
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
early breakfast
handled complaints well
lack of cleanliness
staff not very friendly
6.2/10
Nice
Rooms
6.5
Location
7.1
Service
6.8
Dining
5.1
Guest reviews
6.2/10
based on 10 review
3.5/5
based on 1373 review
7.3
7.3/10based on 1650 review
#96 of 140 hotels in Toronto based on Tripadvisor
Joseph
United States of America,
May
2024
7.4/10
I had a comfortable stay at the hotel, with nice and clean rooms. The staff was friendly and fixed issues promptly. The ongoing renovations might affect the overall experience, but the location is convenient for airport layovers.
Rooms
8.0
The room was nice and clean, though we had a bit of trouble with the TV initially, but it was quickly resolved by the staff. The rooms are slowly undergoing upgrades, so it might take some time for everything to be perfect. It was a bit challenging to find the hotel.
Service
9.0
The service was very apologetic and efficient in fixing the TV issue. The staff was extremely pleasant and helpful during my stay, making the experience enjoyable.
Location
7.0
The hotel is well-located, especially for layovers, with a free 24-hour shuttle service to the airport. However, being directly under the flight path to Toronto airport means you might experience some plane noise.
Dining
6.0
The dining experience was inconsistent, and the food delivered to the room wasn't great. But the hotel offers some homemade products that are worth trying.
Facilities
7.0
The hotel provides essential facilities and services for a comfortable stay, including room service and laundry options.
Nick
United Kingdom,
April
2024
6.0/10
The hotel rooms were a bit disappointing due to lack of cleanliness, but spacious enough. The staff was not very friendly, but handled complaints well. The location was good, particularly for those flying out early, though some improvements are needed. The dining experience was decent, starting early with good options. The facilities were average overall.
Rooms
5.0
The rooms were quite dirty upon inspection, with layers of dust and long hairs over the beds and in the bathroom. The towels also had long hairs. However, they were spacious enough, though showing signs of wear.
Service
6.0
The staff didn't seem very friendly overall, but they did handle my complaint well regarding the long wait to check-in. Services like room service and shuttle were available.
Location
7.0
The hotel location was convenient for early flights and events, but some improvements are necessary for a more enjoyable stay.
Dining
7.0
The dining experience was satisfactory, with breakfast starting early and good options available. The restaurant manager was nice.
Facilities
6.0
The hotel facilities were average, offering basic services and amenities.
early breakfast
lack of cleanliness
C.
United Kingdom,
April
2024
6.6/10
My stay at the hotel had its ups and downs. The rooms were comfortable and clean, but on the smaller side. The service was a mix of courteous and not-so-polite encounters. The location, although close to the airport, provided good access to downtown. However, the dining options were limited and not as great as expected.
Rooms
8.0
I found the rooms to be comfortable and clean, although a bit smaller than I expected.
Service
6.0
The service was a mix - some staff members were courteous, while others were not as polite.
Location
7.0
Despite being close to the airport, the location was convenient for accessing downtown Toronto with ease.
Dining
5.0
The dining experience was disappointing with limited options that didn't meet my expectations.
Facilities
7.0
The facilities were sufficient for my needs during the stay.
Convenient location
Limited dining
Daniel
United States of America,
April
2024
6.8/10
The hotel rooms were big and comfortable, though lacking a fridge. Despite an odd odor due to humidity, the soundproof windows kept airport noise at bay. However, the price seemed steep at $210 per night.
Rooms
7.0
The room was spacious and okay, missing a fridge but with soundproof windows. There was a strange odor due to excess moisture.
Service
8.0
The service was friendly and helpful, with consistent quality from check-in to the morning closure.
Location
9.0
The location is convenient for shopping, close to Pearson Airport. Perfect for layovers or quick stopovers for good rest.
Dining
5.0
The dining options were limited and disappointing, with high prices and subpar quality. Meals were expensive, around $20 per person.
Facilities
6.0
Basic facilities were available with options for various services, but lacked standout features.
David
United Kingdom,
November
2023
7.6/10
The hotel is conveniently located close to the airport, making it an excellent choice for travelers needing easy access. The rooms, while spacious as advertised, had some discrepancies like a single bed in a one-bedroom order and a noisy toilet. The staff was friendly and helpful, even during emergency situations. Overall, a decent stay with some room for improvement.
Rooms
7.0
The room, though spacious, had some issues like a single bed in a one-bedroom order and a noisy toilet.
Service
8.0
The staff were friendly and respectful, maintaining a positive attitude throughout my stay.
Location
9.0
The hotel's location close to the airport and with easy access to public transportation was convenient for travelers.
Dining
6.0
The dining experience had some drawbacks like children not being included in the free meal offer.
Facilities
8.0
The hotel provided essential services like room service and shuttle service to enhance the stay.
Alfred
United Kingdom,
July
2023
6.4/10
My stay at the hotel was a mixed experience. The location, being close to the airport, was convenient for my early flight but had some noise issues. The rooms were decent in size but could use some improvements over an extended stay. The service, especially considering my late arrival, was exceptionally helpful. However, the dining experience left much to be desired and was overpriced for the quality received.
Rooms
7.0
The room I stayed in was a decent size and suitable for my needs.
Service
9.0
The staff was exceptionally helpful and attentive, especially given my late arrival time.
Location
6.0
The hotel's location near the airport was both a blessing and a curse, convenient for my early flight but with some noise from the flight path.
Dining
5.0
The dining experience, including breakfast, was not very good and overpriced.
Facilities
6.0
The hotel offered standard facilities, nothing extraordinary.
Convenient location for early flight
Overpriced dining experience
Jack
United Kingdom,
June
2023
5.0/10
My stay at the hotel was a mixed experience. On the positive side, the friendly staff and convenient location made my trip enjoyable. However, the room I received was unclean and in dire need of renovation, making it one of the dirtiest rooms I've ever stayed in. The dining options were lackluster, but the facilities were decent.
Rooms
5.0
My room was unrenovated and the dirtiest I have ever stayed in.
Service
5.0
The service seemed rushed and they even woke me up 3 hours before checkout.
Location
5.0
The hotel needs major updates, but the free 24hr shuttle was convenient.
Dining
5.0
The dining experience was too plain and lacked variety.
Facilities
6.0
The facilities were decent.
Paul
United Kingdom,
June
2023
7.2/10
The hotel was clean and comfortable overall, but the noise from the old heating/cooling system and the direct view of landing aircraft were drawbacks. The service was overwhelmed and lacked friendliness. However, the location near the airport and various amenities was convenient. The dining experience was good, especially with fresh and hot food options.
Rooms
7.0
The room was clean and adequate, but the noisy old heating/cooling system was a downside.
Service
5.0
The service was overwhelmed and not very pleasant.
Location
8.0
The location is very convenient, being close to the airport and various restaurants.
Dining
8.0
The dining experience was good, with fresh and hot food options.
Facilities
8.0
The hotel offers a variety of amenities for a comfortable stay.
Carl
United Kingdom,
May
2023
5.0/10
I had a mixed experience at this hotel. The rooms were well-decorated and cozy, but the noise from landing aircraft was a significant drawback. The service was inconsistent, with some staff members being rude, and the overcharge on my card was frustrating. The location was convenient for our early flight, but the plane noise was unavoidable. Dining options were below average, and the facilities were less than impressive.
Rooms
7.0
Our room was well decorated and made excellent use of lighting, but the noise from the flight path was bothersome.
Service
5.0
The service was disappointing due to rude staff and an overcharge on my card.
Location
6.0
The hotel's proximity to the airport was convenient for our early flight, but the constant plane noise was a downside.
Dining
5.0
The dining experience was below par, especially considering the price paid.
Facilities
5.0
The facilities were average and nothing to write home about.
Carl
United States of America,
May
2023
7.2/10
I loved my stay at the hotel! The rooms were so cozy, warm, and exceptionally clean, with lots of fluffy pillows that made my stay extra comfortable. The modern decor exceeded my expectations for a 3-star hotel. The only downside was a slight odd odor due to excess moisture in the room, but it didn't bother me too much.
Rooms
8.0
The rooms were cozy, warm, very clean, and had lots of fluffy pillows. They exceeded the typical 3-star hotel standards.
Service
9.0
The staff were incredibly accommodating and processed everything quickly. Their polite and friendly attitude made my stay even more enjoyable.
Location
7.0
The hotel's location was very convenient and perfect for a short stay before continuing a journey. However, it needs some major updates and perhaps a bit of attention to the pool cleanliness.
Dining
5.0
The dining experience was a bit disappointing, with a buffet that didn't meet my expectations, especially considering the price per person. I wish I had known beforehand that children weren't included in the breakfast options.
Facilities
7.0
The hotel had a good range of facilities available, including room service and laundry. However, some updates might enhance the overall guest experience.